Shipping policy
🚚 Shipping
At ECOWORTHPRO, every candle is hand-poured and packaged with care. We aim to deliver your order safely, sustainably, and on time, so you can enjoy your new favorite scent as soon as possible.
Processing Time
All orders are processed within 2–4 business days (excluding weekends and holidays).
You will receive:
- An order confirmation email after purchase
- A shipping confirmation email with tracking details once your order ship
Domestic Shipping (U.S.)
🎉 Free Standard Shipping on All U.S. Orders
Estimated delivery time:
- Standard Shipping: 3–7 business days
Shipping times may vary slightly depending on your location or carrier delays.
International Shipping
We currently ship to select countries, including:
- United Kingdom
- Canada
- Australia
- European Union countries
Estimated delivery time:
- Standard International Shipping: 10–25 business days
International delivery times may vary based on customs processing and local carriers.
Eco-Friendly Packaging
We use minimal packaging materials whenever possible, sustainability is at the heart of everything we do. Candles are cushioned and well protected.
Shipping Delays
While rare, weather, postal strikes, or customs inspections may occasionally cause delays. We’ll always keep you informed and do our best to help track your parcel.
If your package hasn’t arrived after 30 business days, please reach out to support@ecoworthpro.com and we’ll investigate right away.
