🚚 Shipping

At ECOWORTHPRO, every candle is hand-poured and packaged with care. We aim to deliver your order safely, sustainably, and on time so you can enjoy your new favorite scent as soon as possible.

📦 Processing Time

All orders are processed within 2–4 business days (excluding weekends and holidays).

You will receive:

• An order confirmation email after purchase

• A shipping confirmation email with tracking details once your order ships

🇺🇸 Domestic Shipping (U.S.)

🎉 Free Standard Shipping on All U.S. Orders

Estimated delivery time:

• Standard Shipping: 3–7 business days

Shipping times may vary slightly depending on your location or carrier delays.

🌎 International Shipping

We currently ship to select countries, including:

• United Kingdom
• Canada
• Australia
• European Union countries

Estimated delivery time:

• Standard International Shipping: 10–25 business days

Delivery times may vary depending on customs processing, local carriers, and destination country requirements.

♻️ Eco-Friendly Packaging

Sustainability is at the heart of everything we do.

We use minimal packaging materials whenever possible, while ensuring your candles are cushioned, protected, and arrive safely. Our packaging is thoughtfully designed to reduce waste without compromising quality.

⏳ Shipping Delays

While rare, weather conditions, postal strikes, customs inspections, and carrier disruptions may occasionally cause delays.

If a delay occurs, we'll do our best to keep you informed and help track your shipment.

📩 Missing Packages

If your package has not arrived within 30 business days of shipment, please use our contact form or email us at support@ecoworthpro.com.

Our team will investigate the issue promptly and work to resolve it as quickly as possible.