ECOWORTHPRO

🚚 Shipping 

At EcoWorthPro, every candle is hand-poured and packaged with care. We aim to deliver your order safely, sustainably, and on time, so you can enjoy your new favorite scent as soon as possible.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
You’ll receive a confirmation email once your order is placed and another when it ships, complete with tracking details.

Domestic Shipping (U.S.)

Standard Shipping: 3–6 business days

Express Shipping: 1–3 business days
Shipping times may vary slightly depending on your location and carrier delays.

International Shipping

We currently ship to select countries, including the U.K, Canada, Australia, and the EU.

Standard International: 7–16 business days
Please note that customs duties or taxes (if applicable) are the responsibility of the customer.

Eco-Friendly Packaging

We use recyclable, biodegradable, and minimal packaging materials whenever possible.
Your candles are cushioned and protected without unnecessary plastic — because sustainability is at the heart of everything we do.

Shipping Delays

While rare, weather, postal strikes, or customs inspections may occasionally cause delays. We’ll always keep you informed and do our best to help track your parcel.

If your package hasn’t arrived after 20 business days, please reach out to support@ecoworthpro.com and we’ll investigate right away.

↩️ Returns

We want you to love your EcoWorthPro candles as much as we love creating them. If something isn’t right, we’ll make it right.

Returns

We accept returns of unused and unopened items within 30 days of delivery.
To start a return, email us at support@ecoworthpro.com with your order number and reason for return.

Your candle must be in its original packaging and in the same condition you received it.

Please note: customers are responsible for return shipping costs unless your item arrived damaged or incorrect.

Damaged or Incorrect Items

If your candle arrives damaged or you received the wrong product, contact us within 7 days of delivery with photos and your order details. We’ll replace the item or issue a full refund at no cost to you — no questions asked.

📦🔄 Refunds

Once your return is received and inspected, we’ll email you to confirm.
Refunds will be processed back to your original payment method within 5–7 business days.

Non-Returnable Items

Used or Opened candles cannot be returned for hygiene and safety reasons.

Need Help?

We’re always here to help.
Reach us at support@ecoworthpro.com for questions about your order, returns, or product care.

Why Choose EcoWorthPro

Eco-Friendly, Hand-Poured Candles

Our candles are crafted from natural soy or coconut-apricot wax, delivering a clean, non-toxic burn and a luxurious fragrance for your home or as a thoughtful gift.

Quality in Every Batch

Each candle is hand-poured in small batches, ensuring consistent quality, safety, and a smooth, even burn every time.

Vegan and Cruelty-Free

We use only plant-based ingredients and never test on animals, supporting conscious and ethical living.

Sustainably Sourced Materials

We prioritize ethically sourced ingredients to create a product that supports sustainability without compromising luxury.

Experience Wellness and Luxury

With EcoWorthPro, every candle delivers a blend of luxury, wellness, and environmental responsibility, helping you create calm, cozy, and mindful moments at home.