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SHIPPING POLICY

🚚 Shipping 

At ECOWORTHPRO, every candle is hand-poured and packaged with care. We aim to deliver your order safely, sustainably, and on time, so you can enjoy your new favorite scent as soon as possible.

Processing Time

All orders are processed within 2–4 business days (excluding weekends and holidays).

You will receive a confirmation email once your order is placed, and another email once it has shipped, including tracking details.

Domestic Shipping (U.S.)

🎉 Free Shipping on All U.S. Orders

All orders shipped within the United States include free standard shipping.

Standard Shipping: 3–7 business days (Free)
Shipping times may vary slightly depending on your location and any carrier delays.

International Shipping

We currently ship to select countries, including the U.K, Canada, Australia, and the EU. Standard International Shipping: 10 -30 business days

Eco-Friendly Packaging

We use minimal packaging materials whenever possible, sustainability is at the heart of everything we do. Candles are cushioned and well protected.

Shipping Delays

While rare, weather, postal strikes, or customs inspections may occasionally cause delays. We’ll always keep you informed and do our best to help track your parcel.

If your package hasn’t arrived after 30 business days, please reach out to support@ecoworthpro.com and we’ll investigate right away.

 

RETURNS POLICY

↩️ Returns

We want you to love your EcoWorthPro candles as much as we love creating them. If something isn’t right, we’ll make it right.

Returns

We accept returns of unused and unopened items within 30 days of delivery.To start a return, email us at: support@ecoworthpro.com with your order number and reason for return.

Your candle must be in its original packaging and in the same condition you received it.

Please note: customers are responsible for return shipping costs unless your item arrived damaged or incorrect.

Damaged or Incorrect Items

If your candle arrives damaged or you received the wrong product, contact us within 7 days of delivery with photos and your order details. We’ll replace the item or issue a full refund at no cost to you, no questions asked.

REFUNDS POLICY

📦🔄 Refunds

Once your return is received and inspected, we’ll email you to confirm. Refunds will be processed back to your original payment method within 5–7 business days.

Non-Returnable Items

Used or Opened candles cannot be returned for hygiene and safety reasons.

Need Help?

We’re always here to help. Reach us at support@ecoworthpro.com for questions about your order, returns, or product care.

CANDLE GIFT SETS

Candle Gift Sets for Thoughtful Gifting

Discover our Candle Gift Sets, carefully curated for gifting, self-care rituals, and cozy moments at home. Each set features hand-poured candles made from natural soy or coconut-apricot wax, providing a clean, long-lasting burn and a luxurious fragrance experience.

Perfect for Mother’s Day, birthdays, anniversaries, or any special occasion, these sets offer a meaningful, mindful gift that combines luxury, wellness, and self-care in every flame.

Why Choose Our Candle Gift Sets

Luxury hand-poured candles crafted in small batches for quality and consistency

Clean-burning soy or coconut-apricot wax for a safe, non-toxic experience

Relaxation and self-care focused scents that create a calming atmosphere

Thoughtful gifting for Mother’s Day, birthdays, or special occasions


Eco-friendly and cruelty-free, reflecting conscious craftsmanship