Collection: Cozy Fall Candle Collection – Apple Cinnamon, Pumpkin Spice & Brown Sugar Spice

We strive to deliver your order as quickly and efficiently as possible. Orders are processed within 1-3 business days, excluding weekends and holidays. You will receive a confirmation email with tracking information once your order has been shipped. 

Shipping rates are calculated at checkout based on the destination and weight of your package. Our Candles are dispatched from the United States

Internationally shipped items may incur additional costs that may you need to be aware of depending on the country you are ordering from.

SHIPPING TIMES

USA  2 - 7 DAYS

UK   10- 16 DAYS

CANADA 10 - 16 DAYS

REST OF THE WORLD 10 - 25 DAYS 

We offer returns within 30 days as long as your purchase is in the same condition in which you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a few days. 

You will be responsible for paying your own shipping costs for returning your item. Unless the item is deemed to be faulty. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you receive a damaged or defective item, please contact us immediately for assistance. We may request photos or additional information to facilitate the return process.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a few days. If you receive a refund, the cost of return shipping will be deducted from your refund.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet.

Contact Us:You Can Reach Us At:
Email: support@ecoworthpro.com or use our Contact Page.
We typically respond within 24–48 hours on business days.
Hours: Monday to Friday, 9 AM – 5 PM (EST)

EcoWorthPro Candles

21534 Devonshire St, Ste I

Chatsworth,

CA 91311,

United States.

If you have any questions about our refund policy, please contact us at  support@ecoworthpro.com. We are here to assist you and ensure your satisfaction with every purchase.

This refund policy is subject to change without prior notice. Please review this policy periodically for any updates or revisions.

Are EcoWorthPro candles safe?

Yes. EcoWorthPro candles are completely safe to use. Our high quality blend of coconut wax, soy wax, and essential oils, combined with pure cotton wicks, ensures a superior, long-lasting, and even burn.

 Do EcoWorthPro candles contain paraffin?

No. Our candles do not contain paraffin. They are made from a sustainable blend of coconut wax, soy wax, and essential oils.

 Are EcoWorthPro candles vegan-friendly?

Yes. All EcoWorthPro candles are 100% vegan-friendly and cruelty-free.

Are EcoWorthPro candles toxic?

No. Our candles are non-toxic and contain no lead, parabens, synthetic dyes, plastics, or phthalates. They burn cleanly, emitting less soot and smoke — making them a healthier choice.

Do EcoWorthPro candles affect the environment?

No. Our candles are environmentally friendly and have no harmful effects on the environment.

Do EcoWorthPro candles promote well-being?

Yes. EcoWorthPro candles are made with essential oils known for their therapeutic benefits, helping to promote relaxation and well-being.

What Candle Label Color Will I Receive?

Each candle features a unique label color that reflects the essential oils it contains.
The label on your candle will match the color shown on the product page.

Please note:Plain-colored labels shown on product images are for decorative display only and will not appear on the actual product. Your candle will arrive with the correct color-coded label.